Returns & Exchanges
We want you to be fully satisfied with your gear, which is why we offer a 30-day return window for items in brand new, sellable condition with all original packaging. Please note that custom items and used gear are not eligible for return or exchange.
Return Process
- 1.Review Eligibility
Ensure your item is unused, clean, and in its original packaging within 30 days of the delivery date.
- 2.Initiate Request
Visit our online returns portal to enter your order number and email address to receive a Return Merchandise Authorization (RMA) number.
- 3.Package and Ship
Securely pack your items and include the RMA form inside the box; ship the package using a trackable method to our distribution center.
- 4.Inspection and Refund
Once our team inspects the gear to confirm its condition, we will issue a refund to your original payment method within 7-10 business days.